Welcome to The Aspiring Medics AI Platform. We are committed to protecting the privacy of our student users. This Privacy Policy outlines our practices for collecting, using, and safeguarding the personal information you provide to us.
• Personal Identification Information: This includes the student’s full name, school affiliation, and email address. • Voice Data: We collect and transcribe student voice recordings into text to provide personalized feedback through ChatGPT. • Payment Information: For users availing of paid services, we collect necessary payment details. • Usage Data: Information on how users access and use our services, including interactions with the AI platform.
AVA's first-party product analytics are off unless an authenticated user confirms that they are aged 16 or over and actively allows this purpose. Unconfirmed and under-16 accounts are blocked from product analytics. The choice is stored against the account, with a fail-closed device mirror, and can be changed through Analytics settings.
When enabled, product analytics record account-linked but content-minimised events: route templates, registered feature actions, task starts and completions, technical blockers, a short-lived analytics session identifier, and the deployed release identifier. We use these events to understand journeys across seven areas: subject choosing, opportunity finding, university selection, personal statements, interviews, extra reading, and profile audit.
Product analytics do not collect arbitrary page clicks, form values, search text, free-text answers, prompts, transcripts, page contents, screenshots, screen recordings, or session replay. Product-analytics events and contextual poll answers are not reused as AI or simulation training data.
Only adults in a named tester cohort approved by AVA's server-side access controls may receive a bounded contextual poll or registered experiment. Learners aged 16–17 never receive these polls or experiments. Polls use fixed answer options and do not accept free text.
• To provide personalized educational feedback and support. • To manage user accounts and process payments. • For communication related to our services. • To comply with legal obligations and ensure platform security. • Where optional product analytics have been allowed, to measure whether registered product journeys are useful and where users encounter blockers.
• We may engage third-party service providers (as listed on our Subprocessor List) to process data, including voice recordings and personal information, on our behalf. • Personal data may be shared as required by law or to protect our rights and interests.
• We implement robust security measures to protect your data. • Personal data is retained only for as long as necessary to provide our services and as required by law.
• Users have the right to access, rectify, or request deletion of their personal data. • Where applicable, users may withdraw consent for data processing, subject to legal or contractual limitations. • Product-analytics permission can be withdrawn at any time through Analytics settings. The browser stops creating or sending optional events unless the server confirms that the permission remains active.
• We may update this policy from time to time. We encourage users to review it periodically.
• For any questions or concerns about this Privacy Policy, please contact us at contact@theaspiringmedics.co.uk.